How to Transfer NOL Card Balance? ( 2024 )

Unfortunately, transferring the balance directly between two NOL cards isn’t currently possible. However, there is a workaround if your NOL card is lost, damaged, expired, or has a balance of over 100 AED (about USD 27). In this case, you can request a refund and choose to transfer the remaining balance to another registered NOL card. This process requires you to report the card and then select the transfer option during the refund request. Let’s explore the steps involved in this process.

How to Transfer NOL Card Balance

Transfer NOL Card Balance By RTA App

To Transfer Your Balance Using the RTA Public Transport App:

  • Activate NFC on your phone.
  • Install and open the RTA Public Transport app.
  • Tap on the Nol-to-Nol transfer option.
  • Tap the NOL card with the balance behind your phone.
  • Tap the NOL card if you want to transfer the balance.
  • Enter the amount you want to transfer.
  • Confirm the transfer.

For more information on how to recharge a NOL card online

Transfer NOL Card Balance By Machines

To Transfer Your Balance Using the NOL Card Machines at Metro Stations and Ticket Offices:

  • Insert both NOL cards into the machine.
  • Select the Transfer Balance option.
  • Enter the amount you want to transfer.
  • Confirm the transfer.

Things to Keep in Mind:

  • The minimum transfer amount is AED 5.
  • The maximum transfer amount is AED 1000 per day.
  • You cannot transfer a balance from an NOL card that is used for a monthly pass.
  • You cannot transfer a balance to an NOL card that is used for a school bus pass.

How do I remove money from my nol card?

Unfortunately, you cannot directly withdraw money from your Nol card or share it with another person. However, there are options depending on your specific situation:

Can I refund my nol card balance?

Unpersonalized cards: For regular, unpersonalized Nol cards, refunds are not possible. These cards are intended for single use or temporary usage.
Personalized cards: If you have a personalized Silver, Gold, or Platinum Nol card, you can get a refund for the remaining balance under some conditions:Lost or damaged card: Report the loss or damage to the Roads & Transport Authority (RTA) and request a replacement card. The remaining balance will be transferred to the new card.
Card expiry: If your Nol card expires, you can get a refund for the remaining balance within 180 days after expiry. You can apply for the refund online through the RTA website or at any RTA Smart Kiosk.
Overcharged fares: If you believe you were overcharged on your Nol card, you can file a complaint with the RTA and request a refund.

Can you share a nol card?

Sharing your Nol card with another person is not recommended as it violates the RTA’s terms and conditions. Additionally, it can lead to issues if the card is lost or misused.