Dubai Metro Rules A Traveler’s Essential Guide ( 2024 )

The Dubai Metro is a paid service, and all passengers must have a valid NOL card or ticket before boarding the train. NOL cards can be purchased at any metro station or online at the RTA website. Tickets can be purchased at vending machines in metro stations. 

Dubai Metro Rule

Some other rules are discussed below:

Pay your Fare

If you do not have a valid metro ticket or NOL card, you cannot ride the metro. A metro ticket can be purchased at any metro station or convenience store. You can also recharge your NOL card Online and by using the machine.

Don’t Eat or Drink on the Train

Metro stations and platforms are the only places where you can eat and drink.

Keep your Feet off the Seats

The other passengers would be considered rude and disrespectful if they did this.

No Smoking or Vaping

Smoking or vaping in any public area in Dubai is strictly prohibited.

Be Quiet

Respecting your fellow passengers on the Dubai Metro is essential as it is a public transportation system.

Don’t Damage the Property

The equipment cannot be damaged by graffiti, scratches, or any other means.

Don’t Litter

Place your trash in the designated bins so that it can be properly disposed of.

Warning: You may be fined if you violate any of the Dubai Metro rules. The fines range from AED 100 to AED 2,000, depending on the severity of the offense.

To check Nol card balance online try the Nol pay app.

Here are Some Additional Tips for Using the Dubai Metro

Plan your Journey Ahead of Time

The Dubai Metro app and website allow you to plan your trip and determine the estimated travel time.

Be Aware of the Rush Hour Times

The Dubai Metro is busiest during the morning and evening rush hours. If you can, avoid traveling during these times.

Be Respectful of other Passengers

The Dubai Metro is a multicultural city, so please respect other passengers’ customs and traditions.


Following the Dubai Metro rules can help ensure a safe and enjoyable experience for everyone.

Can tourists use Dubai Metro?

Tourists: Yes, tourists can definitely use the Dubai Metro! It’s a convenient and efficient way to get around the city. You can purchase Nol cards, which are rechargeable travel cards, at ticket vending machines or convenience stores.

Is it allowed to carry luggage in Dubai Metro?

Luggage: You are allowed to carry luggage on the Dubai Metro, but there are some restrictions. Large suitcases should be placed in designated luggage areas, and smaller bags can be placed on your lap or under the seat. Avoid blocking walkways or causing inconvenience to other passengers.

Is it allowed to drink water in Dubai Metro?

Drinking water: Technically, drinking water inside the Metro trains is not allowed, even if it’s in a sealed bottle. However, you can consume water before entering or after exiting the Metro. This rule is in place to maintain cleanliness and prevent spills.